I believe great design is the intersection of creativity, clarity, and precision.

I explored degrees in Medicine, Architecture, and Engineering before finding my niche in UX Design. This technical background gave me a love for structure, but it's my creative drive that allows me to humanize that technology. I approach every project with an engineer's eye for logic and a designer's passion for innovation, ensuring that complex business requirements are translated into clean, engaging user experiences.

E X P E R I E N C E

August 2025 - Current

UX Designer - Retro Rabbit, consulting at Telesure (Insurance)

Designing the agent sales platform for business liability insurance alongside BAs, solution architects and developers, plus work on the claims-process upgrade, agent training material and Afrikaans translations.

March 2025 - April 2025

UX Design Consultant - Kriterion.ai (AI)

Product UX for an AI predictive-maintenance startup.

August 2024 - February 2025

Design Consultant - RGM Expert Structures / SANRAL (Construction)

Supported a South African national road development project with architectural drawing, AutoCAD and ethnographic UX research, gaining hands-on experience in the construction industry.

Feb 2022 - July 2024

UX Designer - Freethinking Business Consultants

Four client engagements across four sectors:

Toyota South Africa (Automotive): 15 months in the Future Toyota Department on the MyToyota B2C app, co-building the Figma design system and designing flows for payments, identity verification, error handling and dealership services in a cross-functional scrum team.

MultiChoice (Media & Broadcasting): Co-facilitated design-thinking workshops helping entrepreneurs across Africa build rapid prototypes for a Dubai investor pitch, including a university-guidance app and a South African-language NLP tool.

iOCO (IT Services): Stakeholder interviews and feature definition for a KPI-monitoring dashboard and an IT-services sales platform; co-developed the design system and service blueprints through to a tested prototype.

Standard Bank CIB (Banking): Designed a business-plan submission journey with an interactive Business Model Canvas guide, and a SharePoint sales playbook the bank later replicated for other teams.

Jan 2021 - Feb 2022

UX Designer - Bakery Digital (Agency)

Improved existing products for Hyundai, e-commerce and education clients, designing user journeys to meet new goals and reduce drop-off.

E D U C A T I O N

2018 - 2020

Bachelor of Interaction Design @ The Open Window Institute

2017

Computer Engineering @ The University of Pretoria

2013 - 2014

Bachelor of Architectural Studies @ The University of Cape Town

2012 - 2013

MBChB @ The University of Cape Town

W H Y C H O O S E M E

I’m dedicated and love making a change through design

Diverse Background

My background in engineering and architecture gives me a unique technical edge in solving complex design problems.

Service Design

Certified in delivering integrated service experiences, ensuring that digital products fit seamlessly into the larger business ecosystem.

Latest Tech

Proficient in Figma variables, conditionals, and AI-driven design tools to build complex, functional prototypes.

Global Mindset

Experience working with major corporate clients (Toyota, Standard Bank) and startups across Africa and Dubai.

Currently consulting at Retro Rabbit / St21

© 2026 Eugenie Miller

Currently consulting at Retro Rabbit / St21

© 2026 Eugenie Miller

Currently consulting at Retro Rabbit / St21

© 2026 Eugenie Miller